Who We Are
Pinnacle Benefits Solutions provides benefits literacy coaching and helps individuals understand and select Medicare, senior insurance, health, and other benefits options. This policy applies to information collected through our website, contact forms, phone calls, and text messages.
This privacy policy explains what information we collect, how we use it, and the choices you have when you interact with our website and services.
Information We Collect
We collect information you voluntarily provide to us, such as your name, email address, phone number, mailing address, and any details you include when you contact us, request information, or sign up for our services.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device information, and pages viewed, in order to operate and improve the site.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide benefits coaching and related services, schedule appointments, send you information you have requested, and communicate with you about your account or our services. If you opt in, we may contact you by text message as described below.
Text Messaging and Consent ▾
If you provide your phone number and check the consent box on our contact form, you agree to receive text (SMS) messages from us. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out of messaging at any time, or reply HELP for support.
No mobile information or text messaging originator opt-in data and consent will be shared with third parties or affiliates for marketing or promotional purposes.
This means your phone number and your consent to receive text messages will never be sold, rented, or shared with anyone for their marketing. Any sharing of mobile information is limited to what is necessary to deliver the messaging service you requested (for example, with the messaging platform or carrier that sends the texts on our behalf).
How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (such as email, scheduling, or messaging platforms), when required by law, or to protect our legal rights. Any such providers are required to safeguard your information and use it only for the services they perform for us.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Last updated: May 30, 2026
Contact Us
If you have questions about this Privacy Policy, please contact us.